|Service||Time (Working Days)||Price|
|FREE UK Delivery - on all order over £300||UK | 2-3 Days||FREE|
|UK Standard - Signed For||2-3 Days||£4.95|
|UK Next Day - Signed For *Order before 2pm Mon - Thur||Next Day||£7.95|
|UK Saturday - Signed For *Order before 2pm Friday||Saturday||£15|
|USA - Signed for||2-3 Days||£9.95|
|USA - Next day *Order before 2pm Mon - Thur||Next Day||£14.95|
|Europe - Signed For||5-10 Days||£9.95|
|Rest of World - Signed For||7-14 Days||£35|
To help you keep track of your order, we will:
- Send a confirmation email to confirm your order.
- Send a despatch email to let you know your parcel is on its way.
- Our courier will send an email advising you of the day your delivery is due.
- Our Courier will also send an email and/or text detailing a 1-hour delivery time slot (UK customers only). If this time is not convenient then you can change the delivery day or request delivery to a safe place or neighbour.
Delivery - Helpful Information
- All orders are dispatched on a signed for service (or next day if upgraded at checkout)
- Our FREE UK Delivery service is sent on a standard, signed for service.
- Items in stock are available for standard delivery and estimated to arrive within the time stated against the delivery option.
- For UK next day delivery service, orders must be placed on weekdays before 2pm to qualify for next day delivery. Orders placed before 2pm on a Friday will be delivered on the following Monday.
- For nominated UK Saturday delivery service,orders must be placed before 2pm on a Friday to qualify for Saturday delivery
- A signature will be required for all deliveries. If you are not available during delivery, please request your parcel to be left in a safe place.
- Some out of stock items are available on backorder please contact our Customer Service team via e-mail firstname.lastname@example.org or call us on 0044 (0)1491 352600 Monday to Friday 9am-5:30pm. We will keep you updated on the progress of your backorder and the expected delivery date via email.
- If you need your item urgently please contact our Customer Service team via e-mail email@example.com or call us on 0044 (0)1491 352600 Monday to Friday 9am - 5:30pm
- Deliveries may take 1-2 days longer to arrive during busy SALE periods.
Taxes & Duties
- Most deliveries are sent taxes & duties paid ensuring no additional customs or local taxes/dutis will be charged upon delivery. The following countries will be responsible for paying their own taxes/duties: New Zealand, Switzerland & Norway.
- The stated price is charged irrespective of VAT being applicable or not. We only charge VAT on orders placed within the European Union.